Payments and Invoicing

What is the invoicing process?
Our system automatically generates invoices every 14 days. Each invoice will contain all the orders placed within the specified time frame. However, invoic...
Wed, 5 Apr, 2023 at 4:34 PM
What payment methods are available?
You can conveniently make payments using a credit card. We accept major credit cards such as Visa, MasterCard, and American Express.  Please be aware th...
Wed, 5 Apr, 2023 at 4:34 PM
Can I have different payment methods for each store?
The payment method is set for your entire company. Nevertheless, you can add different credit cards for each of your stores. 
Wed, 5 Apr, 2023 at 4:34 PM
What should I do if my payment doesn't go through?
Check if the credit card on file has expired or has reached its limit. If that is the case, please add another credit card and define it as a backup card o...
Mon, 27 Nov, 2023 at 9:34 AM
What are customs fees?
These are fees that are calculated based on a percentage of the retail price and vary by country. 
Wed, 5 Apr, 2023 at 4:35 PM
Who pays the custom fees?
We take care of the customs clearance fees for all countries. If the goods are subject to customs duties, these are to be borne by the customer. 
Wed, 5 Apr, 2023 at 4:35 PM
How can I prepare my billing for the upcoming holiday season?
Generating a significant stream of holiday orders can strain your credit card. In fact, the leading cause of unsuccessful orders during Christmas is insuffi...
Wed, 15 Nov, 2023 at 10:54 AM